If a parent challenges you, what is recommended approach?

• A. Schedule a conference before or after school and listen to the parent and work with them to figure out a plan that best suits their child and the parent
• B. Ignore the concern and proceed
• C. Argue with the parent in front of others
• D. Transfer the student

Answer: (A)

When a parent challenges you, the best move is to open a direct, collaborative conversation. Schedule a conference at a convenient time, either before or after school, and listen carefully to what the parent is expressing. By hearing them out and involving them in choosing a plan, you adapt supports to fit their child and the family’s goals. This approach builds trust, shows respect, and helps you gather essential information to identify the real needs and agree on concrete steps and follow-up. Options that ignore the concern, argue in front of others, or simply transfer the student avoid addressing the parent’s concerns and can damage trust and continuity of support.